Coffee Mall - Capresso 471.01 CoffeeTEC Digital 10-cup Coffeemaker with Stainless-Steel Vacuum Carafe and FrothXpress, Black

	List Price: $250.00 Our Price: $219.99 Your Save: $ 30.01 ( 12% ) Availability: Usually ships in 24 hours Manufacturer: Capresso
Average Customer Rating:
Binding: Kitchen Brand: Capresso EAN: 0794151400757 Feature: Brews 10 5-ounce cups of coffee directly into a stainless-steel vacuum carafe Is Autographed: 0 Is Memorabilia: 0 Label: Capresso Legal Disclaimer: Sale Ends: 12-30-2008. You may return or exchange merchandise purchased from Macy's @ Amazon by mail only. Certain items are covered by warranty as indicated. To obtain a copy of the warranty prior to purchase, please write to: macys.com Customer Service Dept.; P.O. Box 8215; Mason, OH 45040; Small Ticket Department-Warranty; Manufacturer: Capresso Model: 471.01 Publisher: Capresso Studio: Capresso
Features Brews 10 5-ounce cups of coffee directly into a stainless-steel vacuum carafe Virtually unbreakable carafe keeps coffee hot 4 hours without a warming plate Programmable digital clock/timer for "wake-up" coffee; pour a cup midbrew via 20-second brew-pause Permanent GoldTone filter eliminates messy paper filters; push-button, swing-out filter holder Measures 11 by 12 by 14 inches; 1-year warranty
Accessories Capresso 201.01 FrothXpress Automatic Milk Frother, Black Capresso 750.09 Size-4 Cone GoldTone Filter P3 International P4400 Kill A Watt Electricity Usage Monitor Capresso 503.05 Stainless Steel Cool Grind Coffee Grinder, Stainless Steel
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Editorial Reviews: So what's the best part of cappuccino anyway? The rich creamy froth of course! Wouldn't it be nice to convert your morning mug of coffee into a sumptuous frothed experience? This ingenious machine brews piping hot coffee into an insulated carafe. It also has a frothing attachment which allows you to give your coffee a cappuccino style top! And you can even froth hot choclate using the same frothing attachment.
Spotlight customer reviews: Customer Rating: Summary: Very durable Comment: I have had this Capresso coffeemaker about 8 years. Works and looks as well as it did new. Great coffee. Love the timer and frother. Worth the investment. Customer Rating: Summary: I like it! Comment: It makes a fantastic pot of coffee without cooking it. That was my goal. It helps that the stainless steel pot isn't so easily broken in the sink as so many glass ones... And I appreciate the ability to froth the milk. I haven't tried the half and half, as they recommend not to, but oh well. Half and half beats skim, right? I thought the skim thing would be an incentive for me to lower the dairy fat in my life... but NO. Don't sweat the talk of the frother being difficult. If you can can handle basic kitchen gadgets, this should pose no problem in cleaning or operation. Customer Rating: Summary: Just what I wanted Comment: We had been using a mini hand-held frother every morning along with microwaved milk to make our lattes, so this was the perfect machine for us! We watched the CD that came with it and found using it to be very simple. The only thing I have discovered, which might be helpful to others too, is that if I don't rinse out the steam pieces just before using the frother, many times the milk doesn't come through, only steam for some reason. (I do rinse the pieces out after each use and let the steam come through for several seconds as the manual says to do). So I have added this step which is not a big deal and it's great! What I am amazed at is how hot the coffee is--far hotter than our previous thermal coffeemaker was even though we preheated the carafe with hot water each morning. We have used the Capresso daily since the end of June 08 and love it! Customer Rating: Summary: Very impressed Comment: I found this machine to be very easy to operate and so far has been exceptional The automatic timing is easy to set and has functioned perfectly for the last eight months. The machine brews a good good cup of coffee in a reasonable time. The carafe keeps the coffee hot for several hours. This machine is very impressive. Customer Rating: Summary: Broke after 2 months and Customer Service was Horrible Comment: I would rate the actually coffee pot very highly...if only it would work. For 2 months after I got it, it made delicious, very hot coffee, and the thermal carafe was fabulous. I didn't use the frother...just didn't really need it. But after 2 months, I poured the water into the reservoir as usual, and it just wouldn't brew through. In fact, it did nothing. I made sure everything was on, tried unplugging and replugging later, several attempts and days later, still nothing. So I called Capresso's number on the warranty information, and with only a couple of questions asked, was told a relacement would be sent to me within 48 hours. The conversation gave me a sense that this was not the first time they had heard of this. They never even asked for proof of purchase date on it! So a week later, I've still heard nothing and call back. I was told the sent the shipment by Ground, which in my mind is poor customer service right there. If your product breaks after 2 months and you want your name as a company to look good, wouldn't you want the customer to receive the replacement ASAP??? So they're sending it ground and it will arrive in 3 weeks on May 19. Well, on May 23, it is still not here, and upon investigation we find that UPS "Ground" has lost the replacement coffee maker, but they are showing that it did NOT get delivered. O.K., so Customer Service Mistake 2: Capresso informs me they cannot send me another unit until UPS has LOCATED and returned the original unit! Here again would be a perfect opportunity, and most great companies like Apple and Bose would have done just this:apologize profusely for the inconvenience and promise a new one will be sent out next day air. Problem solved---you'll always trust them to shop with again. But not Capresso. I have now been completely without a coffee maker for well over a month because of all this red tape. And if you are a true coffee lover, you can just imagine what that has been like. Bottom line: coffee maker great IF it works. Capresso Coffee Brand Name the worst at fixing their own problems. I will never never buy Capresso again. More Reviews