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Coffee Mall - DeLonghi ESAM3300 Magnifica Super-Automatic Espresso/Coffee Machine
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List Price: $1,260.00
Our Price: $673.41
Your Save: $ 586.59 ( 47% )
Availability: Usually ships in 24 hours
Manufacturer: Delonghi
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Average Customer Rating:  
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Binding: Kitchen
Brand: DeLonghi
Color: Silver
Department: Racks/Futons
EAN: 0044387233019
Feature: Automatic espresso/coffee machine with integrated coffee grinder
Label: Delonghi
Legal Disclaimer: Sale Ends: 05-26-2009. You may return or exchange merchandise purchased from Macy's @ Amazon by mail only. Certain items are covered by warranty as indicated. To obtain a copy of the warranty prior to purchase, please write to: macys.com Customer Service Dept.; P.O. Box 8215; Mason, OH 45040; Small Ticket Department-Warranty;
Manufacturer: Delonghi
Model: ESAM3300
Number Of Items: 1
Publisher: Delonghi
Studio: Delonghi
Warranty: 1
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Features
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Automatic espresso/coffee machine with integrated coffee grinder
Beans-to-brew system; 2 stainless-steel boilers; 3-hour auto shutoff
Electronic steam and coffee thermostat; adjustable-height coffee spigots
Heated cup tray; removable water tank and bean container for easy filling
Measures 17 by 13 by 18 inches; 1-year limited warranty
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Editorial Reviews:
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The DeLonghi Esclusivo Magnifica Super-Automatic Machine brews perfect coffee, espresso, latte, and cappuccino. The compact and patented Direct-to-Brew System with Thermo Block technology provides excellent heat distribution, and it's removable for easy cleaning. The beans are ground instantly to ensure the freshest espresso or coffee brewed under 15 bars of pressure. Professional-quality integrated burr grinder produces consistent, fresh, and aromatic espresso or coffee. Grind settings allow you to adjust the fineness for all types of beans. The instant reheat function heats the core of the machine, ensuring that Magnifica maintains an ideal temperature for brewing. The patented cappuccino system frother includes a special chamber that mixes steam and milk to create a rich, creamy froth. It's perfect for making the ideal cappuccino, latte, or any other frothy milk coffee beverage. Automatic decalcification indicator lights let you know when it's time to clean the machine. Removable 60-ounce water tank with water-level indicator allows for convenient filling and easy cleaning. Removable used coffee container and drip tray for convenient cleaning and easy disposal of coffee waste. Two separate, easy-to-use control dials allow you to make adjustments to coffee strength and brewed amounts. Choose the one-cup option for a large mug or small espresso, or choose the two-cup option for two large mugs or two small espressos. Three-hour automatic shutoff for safe operation. Adjustable spouts let you brew directly into espresso, demitasse, or 12-ounce cups.
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Spotlight customer reviews:
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Customer Rating:
Summary: Was A Nice Machine, But Look Out If It Stops Working--Out of Warranty Nightmare
Comment: I purchased the Delonghi Magnifica Automatic Espresso Coffee Machine from Amazon in November 2006. It just died one month ago, out of warranty of course. When I called Delonghi to inquire as to how I could get it repaired, they informed me that they have only two places in the US that fix them. One on the east coast, and one on the west coast. So you have to ship it at your expense and insured to the appliance repair shop. I shipped mine the same day it broke to the east coast location; it went to Cross-Bay Appliance in Howard Beach, NY. It took them an entire month to look at the machine and they have a very casual, unconcerned approach. They will say, "I'll try" to look at it for weeks until you start to get a little heated in your tone, then they will take a look at it. Well, after waiting the entire month, they looked at it only to tell me it will cost almost as much as it would to purchase a new one to repair it. I asked them to ship it back and not to bother adding the cost to insure it since, now, it's nothing but piece of junk. Well, they insist on charging over twice as much as it would cost to resend it back to me.
Delonghi apparently does not care in the least about your out of warranty repair needs. Even if you have a small problem, you better give your beloved espresso machine a long kiss goodbye because you won't see if for a while. In my case, it's junk. I've heard of others having mechanical failures with these machines, but if they are out of warranty, which is only one year, you are screwed. I searched and searched for a appliance repair shop locally, there is NO ONE who knows about these machines but Delonghi knows and they will send you to this operation which does not have to try to get business, could care less about the customers and you can tell they know the drill. I'm tempted to let them keep it, but then realized that probably many people do that and they end up probably refurbishing them and then selling them, which I will not allow.
So, as much as I loved the machine, I would never purchase another one from Delonghi simply because there is no way to reasonably get it repaired in a decent amount of time and for a fair cost. So, your machine, once something goes wrong with it, will end up in the garage until you or someone else you know decides to go to the Espresso Machine Repair School for broke down Delonghi Machines.
I was shocked that this was my ONLY option, and the repair shop Delonghi sent me to has unprofessional and callous morons running it. They know you either pay what they ask for or pay whatever they want to ship it back regardless of the actual cost to ship it back to you, which further aggravates you because you have no choice. It's abusive. I will be filing a BBB complaint for this repair shop and giving Delonghi two thumbs down. Your purchase will be short lived. I'm looking into the Pasquini Espresso machine now, but I will find out what process I will have to go through if it needs any type of repairs in the future--post-warranty. These machines are not cheap. At first I loved Delonghi, but now that I know I'm buying their products only to put them in the garbage later because of outrageous repair costs and inconvenience by the morons Delonghi sends you too, I will never buy another one.
Customer Rating:
Summary: Great Machine
Comment: This machine works very well. I have had it for about 2 months now without any problems. The only thing that I'm not overly thrilled with is the prep & clean up needed after each time you use the machine. Other than that it works very well. Oh, I also wish it had a larger water tank.
Customer Rating:
Summary: It does the job, and does it well
Comment: I'm at the six month mark for using this machine. First, for context: I do not sip coffee out of a mug in the morning looking out over San Francisco Bay as I contemplate life's wonders. Instead, I want my mocha latte in the morning (and just about every morning) before I go to work. In addition, I am not a frustrated barrista faling back on my Starbuck's training; I don't even use the frothing wand because it is too much of a pain in the rear to deal with. Instead, I bought something that does it automatically, which kind of fits the theme of this machine.
I used a Gaggia Classic until it died. I was happy with it, but in a sense, I think this machine has it beat for one very important reason: consistency. You get the same cup of coffee every morning with good crema. And that is, to me, the only upside that matters. Is it noisy? It is quieter than my burr grinder. Do you have to clean it? Sure, about once a week, but it takes about 30 seconds. Do you have to decalcify it? I only use distilled water, and I haven't had to yet. Does it break down? Not mine, but I don't leave it on all the time. I turn it on, it takes about a minute to get ready, I make my coffee, then I turn it off. No problems. Is it super hot? I use a double-walled Bodum cup, and it stays hot for 20-25 minutes with the foam on top. The trick is to either make the coffee right away, or pre-warm the dispenser (it can be done).
All in all, it does what it is supposed to do. What more can you ask?
Customer Rating:
Summary: Magnificant!
Comment: I waited until I had my machine 1 year to write this review. I chose it because, based on reviews, it appeared to be the best low price fully-automatic espresso machine. I am really happy with it.
I use a frothing thermometer to tell how long to steam the milk for. This results in perfect cappucino every time!
Pros:
- Makes great coffee
- Fool-proof milk frother
- Easy to clean - don't need any special cleaning tablets
Cons:
- Manual controls for bean and water quantity
- My machine jams once every couple of months. However, the jams always clear themselves - no service has ever been needed
Customer Rating:
Summary: Go see one first
Comment: I drink a lot of coffee. Roast my own beans, etc. The idea of just pushing a button is very appealing. But... For the cost of a upper-mid range major appliance (washer, dryer, dishwasher, stove, etc.) I think I should be able to expect a device with at least some degree of quality. Not so this machine. It is, well, just cheaply made. Cheap plastic. Cheap controls. Cheap, cheap, cheap. Ok, I guess $800 in plastic junk is what the market will bear. $800 will buy a pretty decent stainless steel range, with a life expectancy of 10s of years. Lucky if you get a few years out of one of these coffee makers, and other reviews seem to highlight that fact. Many talk of how great their previous machine of a "few years" was and now they're onto buying another one...
Go look at one first. Don't reward manufacturers that have neither shame, nor pride, in their work.
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